Before a report
Employment consumer reports generally require the applicable disclosure and written authorization. Use the approved screening process rather than sending sensitive applicant information by text.
Screen applicants.
Keep the process clear.
Tell LTS what your hiring process requires. Ask about available searches and employer setup before requesting applicant information.
On desktop, text BACKGROUND to 1-866-777-8667. Ask about availability and pricing. Do not send medical records, test results or Social Security numbers.
Begin with your hiring needs.
Share the positions, states and hiring volume involved. Ask which checks are available, what each search covers, how fees are determined and how candidates complete the authorized process.
Before an adverse decision
If a report informs an adverse employment decision, the required notices and opportunity to review must be handled correctly. An AI guide does not make the hiring decision.
After the request
Limit access to authorized people and establish a process for questions, disputes and retention.
FTC employer background-check guidance. State and local requirements may also apply.